Is it time to outsource your IT?
The world of work is evolving at a rapid pace and more and more businesses are migrating and outsourcing their IT services to a Managed Service Provider (MSP).
The benefits of outsourcing IT technical support to a Managed Service Provider are huge, but the decision to hand over this responsibility to a third party can be a big one.
If you answer yes to one or more of these questions it may be time to consider partnering with an MSP.
- Are you managing an increasingly complex IT environment?
- Is IT maintenance a resource drain on your busy team?
- Do you need reliable, consistent and expert-level support?
- Is it important to ensure optimial performance and uptime of critical services?
Let's explore the benefits of outsourced IT support
1) Reduced costs
Eliminate the cost of hiring one or more in-house IT managers, which can cost between £35,000 and £75,000 per year according to LinkedIn Salary Insights, plus recruitment costs, training and company benefits.
Recruitment costs are greatly reduced when you outsource, as you can bypass the entire recruitment process. Outsourcing your IT to an MSP like Moremicro means you only pay for what you need. It allows your business to be flexible, meet all security and regulatory requirements and future proof your IT infrastructure, all without any capital expenditure or project costs.
2) Proactive system monitoring
Technical problems and outages can be very disruptive to a working environment.
On-site IT support tends to be reactive to issues that arise during the working week rather than proactive, and in smaller businesses the lack of a proactive IT approach leads to periods of downtime and employee dissatisfaction that can severely disrupt workflow.
When you outsource to an MSP, they will monitor your assets 24/7, identify problems and resolve them before they can become a problem. This greatly reduces downtime, maximises productivity and reduces loss of revenue.
3) Increased productivity
Employees have a limited amount of time and attention to devote to their daily tasks. Whether you have an in-house IT person or you’re juggling multiple roles in the business, valuable time can be lost dealing with menial IT tasks, sudden technical outages or trying to understand complicated IT projects.
Outsourced IT services can transfer the responsibility for maintaining your IT systems, freeing up your time to focus on more meaningful business strategies.
In addition, an outsourced IT partner can understand business pain points and provide staff with the relevant tools and technologies that can improve workflow, enable staff to work more efficiently and allow businesses to scale up and down easily.
4) Benefit from the latest technology & gain a competitive edge
Technology should be an enabler of business success, not a barrier, but keeping up with the latest technology is a job in itself.
Empowering your business and your people with the right tools and technology will increase productivity and, ultimately, revenue and profit.
When you outsource to a Managed Service Provider, business technology is their speciality. You can be confident that they will have access to all the latest developments and training on new solutions, so they can advise you on the latest technology to invest in to help your business succeed and gain an edge over the competition.
5) Security, 24/7 support & monitoring
Every business carries risk, but having an employee who is responsible for the security of your data and systems could prove to be a compliance risk.
With cyber crime now the fastest growing crime in the world, businesses that fail to invest in their IT infrastructure and security are leaving themselves vulnerable to attack.
Working with an MSP provides peace of mind with 24/7 security, support and monitoring.
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6) Compliment your in-house expertise
If your current IT team is struggling to meet the growing demands of your IT operations, or your IT manager needs more support, outsourcing all or part of your IT operations can be a great help.
Working with an outsourced IT support team ensures that there is always someone available to take your call and provide solutions to complement your own in-house IT staff.
Think of your MSP as an extension of your business.
Stay operational with secure, hassle-free IT
